Services

Online Services

Overseas Container Tracking : Tradex customers can register with their customer number at tradexfoods.com to track their overseas shipments online. Email Tradex Foods at tradex@tradexfoods.com to find out how to receive a customer number.

Weekly Market Update : Each week we send to our interested customers and registered website users a market update article focussed on current seafood demand and supply issues. Our market research department prepares the article.

Other downloads : Register at tradexfoods.com and access periodic market research reports and quality reports in our in our Weekly Alaska Update, Market Research Studies and Technical Product Reports sections. Sample documents are available to all tradexfoods.com users, but premium content is reserved for registered users.

Note: you do not need a Tradex Foods customer number to register for the Market Update and other downloads.

Inspection Reports

On demand, Tradex offers copies of quality inspection reports with each order. Using the inspection reports, Tradex customers can make fully informed decisions about offered fish, minimising potential hassles.

Tradex commissions independant, third-party inspection professionals such as Surefish (go to Surefish website) to perform the inspections in North America. In major Chinese production markets, Tradex uses its own quality control technicians to conduct product inspections. In more remote locations, Tradex uses accredited third party inspectors.

Inspectors randomly select a sample of packed containers (e.g. boxes, cartons) from a lot and test for such criteria as:

• Temperature
• Net weight
• Glaze percentage
• Nemotodes (worms)
• Quality of pack arrangement
• Quality of glaze

From the selected containers, inspectors randomly select individual pieces of the product, and test criteria that include:

• Conformity with stated sizes
• Quality of cutting
• Quality of evisceration
• Internal/external bruising
• External defects
• Quality of bleeding
• Flesh texture/colour
• Odour

Inspectors may also cook the selected pieces to test for prepared taste, texture, flake, etc.

Customers buy with confidence from Tradex, informed by professional inspection reports assured by Tradex's 100% satisfaction guarantee.

View a sample inhouse Tradex inspection report here.

Procuring

Tradex buys prime-quality northwest Pacific fish from licensed commercial fishing boats in British Columbia and Alaska. We buy quality first, and price second. Tradex inspectors regularly examine fish and fishing boats to ensure that we purchase only the finest products.

Processing

Fresh fish and seafood purchased by Tradex are processed under the Sinbad label as commodity value-added product. Our personnel regularly inspect contracted processing plants to make sure that they meet our own specifications and standards.

Marketing

Tradex sells fresh frozen seafood to wholesalers, retailers, secondary processors and food services worldwide. Tradex sales are handled by our professional staff, who provide clients with up-to-date product information and availability.

Distribution

By handling production and distribution through our own traffic department, Tradex maintains a responsive delivery system that satisfies our clients' needs. Our staff oversees all export requirements, tracks every product shipment, and informs clients of the status of their orders in transit.